This Privacy Policy describes how Omiba Solutions Pvt Ltd handles personal information that we collect through our web applications (https://khojera.com and any of its sub-domain) and mobile applications (Khojera Retailer App, Khojera Wholesaler App). We are committed to ensuring that all personal data provided, including but not limited to names and contact numbers, is protected against misuse and unauthorized disclosure except to the necessary stakeholders. By using our service, users agree to the terms set forth in this Privacy Policy. We reserve the right to modify this Privacy Policy at any time, with changes taking effect immediately upon being posted on this site. Any amendments will be notified to the user through email or other means of notification.
We gather personal information to facilitate transactions, delivery of goods, improve services, recommendations and personalization, maintain communication with the stakeholders and to avoid the risk of fraud and other risks. We may pass your name and address on to a third party to make delivery of the product to you (for example to our courier or supplier).
Such personal information may include username, password, order history, interests, browsing history among other data.Users must only submit to us the personal information which is accurate and not misleading, and users must keep it up to date and are responsible for informing us of changes to your personal data, or in the event user believe that the personal data we have about the user is inaccurate, incomplete, misleading or out of date, inform us of changes. Users can update their personal data anytime by accessing your account on the portal or app.
If you are a buyer (retailer in this case), we will collect the following information:
a) Identity Data: This includes your name.
b) Business Identity Data: This includes your shop's name, PAN number, and PAN certificate.
c) Contact Data: This includes your physical store’s current address (district and locality), delivery address/location, email address, and contact numbers.
d) Bank Account Information: This comprises your personal or shop’s bank account details.
e) Transaction Records/Data: This comprises information on user clicks, payments and orders, and other details and information regarding the retailer's goods and services.
f) Technical Data: This includes your IP address, login information, device information, operating system and platform, browser plug-in types and versions, location, browser type and version, operating system and platform, cookies (if applicable), and other data and technology on the devices you use to access the portal or app.
We will implement appropriate measures to safeguard personal information against unauthorized access, misuse, alteration, or destruction. Only employees, agents, and stakeholders with a legitimate need to access personal information for their professional duties will be granted such access.
We will not disclose personal information to third parties without the explicit consent of the user, except as required for site operations or required by law or necessary to protect our rights and fulfill its contractual obligations.
Personal information will be retained only as long as necessary to achieve the purposes for which it was collected, or as mandated by relevant laws and regulations.
Users have the right to access, correct, or request deletion of their personal information held by us. Please note that certain services we offer necessitate the provision of personal information from users, such as PAN Number, PAN Certificate, etc. If such personal information is deleted, the user may not be able to continue using our partial or all the services. You may request data deletion fromhere